Get in touch
Contact ZCWA
ZCWA is reached by email at support@zcwarobotvacuum.com for anything to do with a robot vacuum, or by telephone on +1 (302) 555-0186. Enquiries are handled in English. Returns inside the retailer's return window are processed through your order page rather than by email.
Which address to use
| Subject | Address |
|---|---|
| Product questions, setup help, warranty | support@zcwarobotvacuum.com |
| Returns and replacements | returns@zcwarobotvacuum.com |
| Legal notices | legal@zcwarobotvacuum.com |
| Privacy and data subject requests | privacy@zcwarobotvacuum.com |
| Press and media | press@zcwarobotvacuum.com |
Postal address
ZCWA Home Technologies LLC
3500 South DuPont Highway
Dover, DE 19901
United States
Before writing about a fault
Including the model number (BR151), the order number and a one-line description of the behaviour will get a useful answer on the first reply rather than the third. The troubleshooting page resolves most reported problems without any need to write at all.